Introducing the Dear, Klairs Rich Moist Soothing Cream, a deeply hydrating and comforting moisturizer designed to cater to the needs of sensitive and dry skin types. This luxurious cream is formulated to provide immediate, long-lasting relief from dryness and to improve skin texture for a healthier, more radiant complexion. Its gentle formula soothes and nourishes, making it an essential part of any skincare routine aimed at achieving calm, balanced, and hydrated skin.
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We typically process and ship orders within 1 week, with shipping costs calculated at checkout based on your location and selected method. Free shipping is available for orders over $50, depending on the promotion. Once your order ships, you will receive a confirmation email with a tracking number to monitor your package’s status. Standard shipping usually takes 5-7 business days, while express options are available for faster delivery. If you need to change your shipping address after placing an order, please contact us as soon as possible. In case of lost or stolen packages, we recommend reaching out to the carrier first, but our support team is happy to assist. For returns, we accept items within 1 week, provided they are unused and in their original packaging. Refunds are processed within 3-5 business days after we receive and inspect the returned item. Exchanges are also available if you need a different size or variant of a product. If you have any questions about shipping or returns, feel free to contact our support team.